Rescheduling Policy
Rescheduling Your Booking
We understand that circumstances can change. If you are unable to proceed with your scheduled Little Wombats Program, your booking can be rescheduled to another available date.
Little Wombats Program operates a rescheduling-only policy. Confirmed bookings cannot be cancelled for a refund.
How to Reschedule
To reschedule your program, please use our online booking system to select a new available date.
All rescheduled dates are subject to facilitator availability in your area.
Payments
Any payments already made will be transferred to the rescheduled booking.
Payments are non-refundable and cannot be exchanged for cash or refunded because a service chooses not to proceed with the original date.
If Little Wombats Needs to Reschedule
Occasionally, circumstances outside our control may prevent a facilitator from attending, including illness, family emergencies, travel disruptions or other unforeseen circumstances.
If Little Wombats Program needs to reschedule your visit, we will contact you as soon as reasonably possible and arrange an alternative available date at no additional program cost.
Changes to Your Booking
If the rescheduled booking involves significant changes to the original booking — such as location, number of groups or program requirements — additional charges may apply.
Any additional costs will be discussed with you before the new booking is confirmed.
Booking Agreement
By confirming a booking with Little Wombats Program, you acknowledge and agree to our Rescheduling Policy.