Cancellation Policy

1. Cancellation Process

Cancellation & Rescheduling Policy

By confirming a booking with Little Wombats Program Pty Ltd, the client acknowledges and agrees to the following Cancellation & Rescheduling Policy.

If you need to cancel your booking, we are happy to reschedule your session to a new date at any time, subject to facilitator availability. No refund will be provided for cancelled bookings, as the booking value will instead be transferred to the rescheduled session.

We understand that circumstances can change, and we will work with you to find a suitable alternative date that accommodates both parties.

If Little Wombats Program Pty Ltd is required to postpone or cancel a session due to unforeseen circumstances, we will arrange a replacement date at no additional cost.

Confirmation of a booking, whether by email, phone, online, or by accepting a quotation or invoice, constitutes acceptance of this Cancellation & Rescheduling Policy and all associated Terms & Conditions.

📌 Important Notes

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  Bookings may be rescheduled if payment is not received and there is no communication prior to the program date
  
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  Invoice due dates remain unchanged, even if rescheduled
  
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  Programs will not proceed if there is a risk of illness at the service