Cancellation Policy
1. Cancellation Process
(a) We understand situations can arise in which you must cancel your appointment. Due to limited appointment availability, we request that you cancel with adequate notice. This allows us to fill that appointment slot.
(b) You may cancel by contacting us via:
Phone – 0403 720 873
Email – programs@littlewombats.com.au
(c) Cancellations made after 30 days of booking and within 30 days of the scheduled program date will incur a 50% fee per group that is cancelled.
(d) All references to cancellation of appointments in this clause are also a reference to rescheduling of appointments.
(e) All early cancellations of the 11-month program will require a minimum payment of 3 months.
(f) If Little Wombats Program is required to cancel, we will offer a rescheduled date at no extra cost.